Discover more about our feedback surveys and student-only ticket feature. PLUS, check out our latest Freshers event packages!
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In just under 2 months, it’ll be time to welcome a new cohort of students onto campus! To aid a seamless Freshers delivery, this month we’re presenting a handful of new and improved features that will help you execute your best Freshers yet. Read on to discover more about feedback surveys and Student-Only tickets. PLUS, check out the latest Freshers event concepts to liven up week one! 

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Feedback Surveys

 

We’ve spent the summer gearing up for another record-breaking Freshers, and that means plenty of new features are coming to enhance your event management experience! Next on the list - Feedback Surveys. They'll be ready for you to start implementing this month - and will allow you to gather valuable insights into how students feel about the events you run.  

 

Feedback Surveys are delivered as automated emails, sent the morning after the event. They include a thank-you-for-attending message and capture a satisfaction score question in the body of the email, which also links out to a more detailed online survey. You can toggle the sending of these surveys when editing any event. Survey data can be found within the event details, where you’ll be able to track metrics such as NPS, CSAT and reply rates as well as see all individual feedback responses.

Check it out
Product survey

Student-Only Tickets

 

We’ve made some big improvements to Student-Only tickets and Single Sign-On, tightening up enrolment checks at the point of purchase. This will ensure that non-students can’t purchase Student-Only tickets, even via a guest account.

 

It does mean that at the start of the new academic year, incoming first-year students whose university email accounts are yet to be created in your Membership Management System will not be able to purchase Student-Only tickets. 

 

So, to avoid this scenario, we recommend disabling the Student-Only check at ticket level until you know all students have a uni email address. Once you’re ready to start enabling Student-Only checks again, you will be able to send prompt notifications to all students who signed up with their personal email to merge their account with their university email - ensuring a smooth transition between the start of the year and the rest of their university experience!

Learn more
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Freshers events reloaded...

 

This July we’re back again with some native originals Freshers events. There are concepts to suit all preferences, that are designed to welcome new and returning students onto campus with open arms.  

 

From party and club nights to experiential and optional drinking events, all the way through to alcohol-free activities, check out the latest experiences available to bring to your campus.

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The Freshers UK stand-up comedy tour

Newsletter_First Of Us

The UK's only Last of Us themed rave

Newsletter_SnapThat

The UK’s only
SnapChat Party

Discover event concepts
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We facilitated over 400,000 transactions in 2022 alone, and are constantly improving our services to keep that number rising! Never miss an update with our Knowledge Base.

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